Great Work and customer service
OUTSTANDING EXPERIENCE!!! There is a level of confidence one feels knowing that your vehicle is in very capable and professional hands and will get the best care. Attention to detail, forward planning and an amazing team!
From initial appointment, quote, drop off and delivery, everything was very friendly and professional. AJ's rates are very fair and they perform miscellaneous checks at no cost. Highly recommend!
Best
Shoutout to Colby for the awesome service! He goes above and beyond to make sure the job is done right and is always very kind and respectful to my entire family. THE BEST AUTO SHOP IN NAPA!! And Shoutout to all the mechanics at AJs, the best in town
Great communication! Everything told up front and even show you their work which is awesome! Game changers for sure 👏
Wow! I had a stellar experience with Colby at AJ's. Our Mazda had a mysterious issue with the parking brake not turning off that mechanics had never seen before. Even the Mazda dealership had no idea what was exactly wrong with the car but wanted to charge four figures to attempt to fix it. We were frustrated because the issue came out of nowhere and our car had never had any issue like this. Colby went above and beyond to research what was wrong and actually come up with a clear explanation for the error. You can tell he knows a lot about the mechanics of cars and is very experienced. He kept us updated day by day on what methods he was trying and got our car back up and running! And the price was about 1/10th of what the dealership was trying to charge us! Very happy and will be coming back for future service.
They are very reliable and go out of their way to make sure you are satisfied. I have taken many vehicles to them, and I have recommended to my friends and relatives.
Simply the best auto shop in NAPA
Excellent!